24/7/365 SRE Coverage
A round-the-clock team of site reliability engineers monitoring alerts, managing failovers, and resolving anomalies before users notice.
Cloud Operations & 24/7 SRE
Uncompromising uptime.
24/7 peace of mind.
Continuous Site Reliability Engineering (SRE), proactive system health monitoring, rapid incident response, and automated patch management so your critical infrastructure never sleeps.
- Starting point
- From ₹35,000 / month
- Delivery approach
- 24/7 SLA-backed managed operations with weekly reviews
The work
Active monitoring. Immediate mitigation.
SLO & SLA Governance
Strict 99.9% to 99.99% service level agreements with error budget tracking and transparent monthly uptime reporting.
Automated Self-Healing
Implement automated restart routines, health probe evictions, and circuit breakers that mitigate transient errors without human intervention.
Patch & Vulnerability Management
Scheduled security patching for OS kernels, container base images, and managed service dependencies with zero maintenance window downtime.
Database Backup & Disaster Recovery
Continuous point-in-time recovery (PITR) for PostgreSQL, MySQL, and MongoDB with regular drill tests to guarantee RTO and RPO metrics.
Incident Post-Mortems
Blameless post-mortem analysis after every disruption to pinpoint root causes and implement lasting defensive engineering.
A connected approach
Anticipate failure. Protect the user.
Proactive over reactive
We measure leading indicators—like thread contention and disk IOPS anomalies—to prevent outages before user requests fail.
Blameless culture
System failures are treated as systemic opportunities to improve automation, validation gates, and redundancy.
Runbook clarity
Every service is backed by tested, human-readable runbooks so response protocols are consistent across shifts.
Continuous testing
Simulated chaos drills, backup restoration rehearsals, and load spikes ensure systems perform when under real-world pressure.
The process
From first conversation to final handover.
System onboarding & telemetry setup
Integrate monitoring agents, configure log shipping, establish alerting escalation matrices, and benchmark baseline metrics.
Active monitoring & incident defense
24/7 monitoring of all critical paths, executing automated runbooks, and mitigating incidents according to defined SLAs.
Monthly performance & FinOps review
Deliver comprehensive monthly reports covering incidents, uptime metrics, capacity forecasts, and optimization recommendations.
Useful answers
Before we begin.
What is your response time for critical incidents?
For P1/Critical incidents (service down or severe degradation), our typical acknowledgment and intervention time is under 15 minutes, 24/7/365.
Do we retain access and control of our cloud accounts?
Absolutely. You own 100% of your cloud accounts and root access. We operate via least-privilege IAM roles and audit-logged jump hosts.
How do you handle backups and disaster recovery?
We establish automated snapshots and WAL archiving to isolated secondary regions, accompanied by scheduled recovery rehearsals.
Protect your uptime
day and night.
Ensure uninterrupted operations for your users and peace of mind for your team. Let us manage your cloud reliability.